MatthsanzSupport
One address, and a person on the other end.
Questions, defects or requests all go to the same address. Expect a reply within 24–48 hours.
What to send with it
Sending these four saves a whole round trip.
-
Your Unity version
The full number, such as
6000.0.66f1. - Your Rowsmith version It is in the package documentation.
- What happened What you did, what happened, and what you expected instead.
- The error message Its text, if there is one — or a screenshot.
It may already be answered
The documentation inside the package has a Known limits section, and it covers the most likely questions — the import that never creates new assets, the sub-assets that are not listed, and what happens to Ctrl+Z after a recompile.